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FAQ

  • What should I do if I receive a damaged or incorrect product?
    Please contact us within 24 hours with an unboxing video as proof, and we will arrange an exchange if applicable.
  • How can I reach customer support?
    You can email us at theforeva24@gmail.com or +91 7397-010-714 for assistance.
  • Do you offer express shipping?
    Yes, we offer priority shipping at an additional cost for faster delivery.
  • What happens if an item goes out of stock after I place my order?
    If an item is out of stock, we will notify you and offer a Refund or an alternative product.
  • Can I cancel or modify my order after placing it?
    No, once an order is placed, it can be canceled or modified within 24 hours of order placement
  • Do you offer custom sizing or alterations?
    Currently, We offer custom sizing, but we provide a detailed size chart to help you choose the perfect fit.
  • Can I return a product if it doesn’t fit me?
    We do not accept returns, but we offer exchanges for size issues. You must request an exchange within 24 hours of delivery.
  • How do I track my order?
    Once your order is shipped, we’ll send a tracking link via email/SMS to keep you updated.
  • How long does it take to receive my order?
    We dispatch orders within 5 working days. Delivery time varies based on your location and chosen shipping method.
  • What payment methods do you accept?
    We accept UPI, credit/debit cards, net banking, and digital wallets for secure transactions.
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